Enhancing Communication and Counselling Skills in Today's Nursing Practice Developed by: Doreen Westera, RN, MScN, MEd Produced by: Memorial University For more information, or to purchase these DVD's, please contact Professor Doreen Westera here.

This DVD/Video consists of 7 video programs with each program focussing on a particular communication and counselling skill. Skills featured are: ~ Listening and Attending (Length: 12 minutes)  Empathy (Length: 14 minutes) ~ Probing (Length: 16 minutes) ~ Confronting (Length: 14 minutes) ~ Self Disclosure (Length: 10 minutes) ~ Immediacy (Length: 13 minutes) ~ Reflecting Content/Information Giving (Length: 16 minutes) Each of the 7 DVD/video programs contain detailed information about the skill featured. To demonstrate how the skill is practiced, scenarios realistic in today's nursing practice are featured. Below you will find a short clip from the each of the 7 featured skills.

Attending and Listening (Length: 12 minutes)	Empathy (Length: 14 minutes)
Probing (Length: 16 minutes)	Confronting (Length: 14 minutes)
Self-Disclosure (Length: 10 minutes)	Immediacy (Length: 13 minutes)

Reflecting Content/Information Giving (Length: 16 minutes)