Computers make not only good Christmas gifts, they make for excellent buys at this time of year as retailers compete for business. However, when you're buying something as electronically sophisticated as a computer, you need to be mindful of more than just price differences. After all, you're not only in the market for a good deal. You want a machine that's reliable, stable and that suits your computing needs.

Before you decide what machine to buy, take stock of what it will be used for. For example, if you plan to use the computer to play games, you will need a fast machine with a good graphics' card. So, you'll probably be in the market for something like a Pentium 4 with about 256 megabytes of RAM and a 64 megabyte video card.

On the other hand, if you want to use your computer to do mainly word processing, then you need only a basic machine. If you plan to surf the net, keep in mind that the speed at which you surf will be a function of both the power of your computer as well as the speed of your Internet connection. If your connection to the Internet is slow, then you will surf fairly slowly regardless of the power of your computer.

You will also have to decide between a brand-name, custom-built system or home-brand computer. Brand-name computers include IBM, Compaq, Hewlett Packard Dell and Sony. With custom-built systems, you tell the retailer what components you want depending on your computing needs. The sales' people can advise you on the types of components, their cost and value in terms of your particular needs.

With home brands, retailers sell the computer under their own name. They assemble systems in various price ranges and promote them as packages usually with some bundled software and peripherals such as a printer or scanner. Be wary of these brands. Just because the price is low does not mean you're always getting a good deal. The components (such as the video or sound card) may be cheap and of poor quality. Make sure you're aware of the true value of what you're buying.

Once you determine the type of computer you need, you have to decide where to buy it. You can purchase your computer from a large or small retailer, through a mail order company or directly from the manufacturer. When you order a computer through the mail or from the manufacturer, if you have a problem, you may have to send it back, and then wait for a replacement. For this reason, before you buy, ask about agreements that might allow for servicing to be done here in Newfoundland.

When you decide where you will buy it, be sure to inquire about warranties and servicing. In terms of prices, there is not often much difference from one retailer to another. In terms of warranties, there can be important differences. A large retailer here in St. John's told me his company provides a one-year parts and labour warranty on internal components. Two smaller retailers told me they provide a two-year parts and labour warranty on their computers. Peripherals such as monitors and printers come with a manufacturer's warranty which is generally separate.

Most retailers offer extended warranties of 3-5 years for a cost of about 10% of the purchase price or from about $100-150. Besides the warranty, service is another important factor to consider when buying your computer. Ask the retailer what their turn-around time is when it comes to fixing your machine.

Finally, if you're thinking of stocking stuffers for a computer user, you should consider buying a good surge protector. Other popular items could include an optical mouse, anti-virus software, computing magazines, a desktop camera, writable CD's, or a microphone. Your local computer store will have no shortage of items to choose from.

Whether you're buying computer accessories or a computer itself, you can take advantage of competitive pre-Christmas prices. But don't be seduced by the fancy wrapping or promotional pricing. Instead, determine your needs in advance, ask questions and shop around.

One final word of advice: before you give it as a gift, take the computer out of its box, set it up, plug it in and make sure it is working well. Even the most expensive machines can misbehave, and even the best retailers don't do servicing on Christmas morning!

Previously published in The Express 11/01
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